In the event of loss, theft or malicious damage to your property, you must inform the Police within 24 hours of discovery and then notify our Claims Department on Telephone Number 23435375 and you will be guided accordingly.

Yes, damaged items should be kept until we advise you to dispose of them.

Preferably you should ask for a quotation and wait for our approval prior to authorising repairs. However, we do appreciate that under abnormal circumstances a quick decision has to be taken. In this respect, provided damaged items are kept and amount being claimed is reasonable you should not find any difficulty being reimbursed.

We would require the completed claim form, technical reports, repair and replacement quotation(s), Third Party details etc. At initial stage give us as much information as possible and we will then guide you accordingly.

No. You may own a boat and hence insure a boat even if you do not hold a nautical license. However, if your craft is equipped with engines delivering 100HP or more, then you should not drive the craft without having first obtained your nautical license. From 1st January 2011 a nautical licence is required for motor propelled crafts pertaining 30HP and more.

For S-registered boats, the renewed insurance document needs to be presented to the Malta Maritime to enable them to renew your registration. Other registries such as the Malta Fisheries (MFA/MFB/MFC) and Merchant Shipping (Valletta registrations) do not require sight of the insurance document. However, the law obliges all craft with engines delivering more than 9.9 HP to be insured for at least third party risks.

Yes. You may cancel the insurance at any time and may even be eligible for a partial return premium if the craft is being sold after the first year and no claims have been lodged. In case of S-registered craft, we would require sight of an insurance document and Certificate/Schedule on the new owner for the remaining period of insurance or the Transport Malta transfer of ownership document.

The Personal Accident Section of the Atlas Plain Sailing policy provides benefits noted in the policy in respect of bodily injury sustained by passengers while on board the craft.

Both Plain Sailing and Latitude policies protect you should you be legally liable for injuries which passengers – including family members - sustain while on board.

The following are advisable: copy of insurance document in force, copy of registration document in force, copy of a valid nautical license (if required), enough lifejackets for all passengers (kid’s sizes for children), flares, VHF or mobile phone, a fire-extinguisher, a first-aid kit, anchor with length of rope/chain, fog horn, torch, tool-kit.

One should also advise relatives or friends of the intended voyage and duration.

With the best will in the world, concerns about some aspects of our service can occasionally arise. In such circumstances our staff have wide authority to settle problems and will do everything they can to help. This should be your first point of contact. If you are still not satisfied, please download the appropriate form. These documents guide you through our commitment to deal with your concerns promptly and fairly.

Hull	The boat itself from deck level downwards
Machinery	Engine(s) and Generator(s) including built-in Refrigerator etc
Length Overall (LOA)	Entire length of boat including any protrusions like bathing platforms
Length at Water Line (LWL)	Length of boat at waterline, this being the level at which the water is when the boat is at rest
Beam	Maximum width of boat
Draft	Depth below waterline
Single/Twin Screw	Number of engines on boat - sailing yachts normally have one engine, cabin cruisers normally have two
Bow	Front of boat
Stern	Back of boat
Portside	Left side of boat
Starboard Side	Right side of boat
Midships	Middle of boat
Transom	Rear part of boat - normally has name on it and in case of cabin cruisers may have bathing platform
Inboard Engine	Engine inside boat and not visible from outside - normally on larger boats
Outboard Engine	Engine mounted on transom - normally on very small boats and speedboats
Tender	Small boat intended to be used for transport to and from boat (usually a dinghy and sometimes even a jet-ski on larger boats)
Type or Class	Make and Model of boat e.g. Princess 360, Fairline Targa, Beneteau Cyclades 43.4)
Method of Construction	Material and method used for construction of boat - mostly required for wooden boats e.g. Clinker built, hard chine, diagonal or double-diagonal planking
Knot	One knot is one Nautical Mile per hour.  It is equivalent to 1.14 miles per hour
Non-Standard Cabin Fittings	Any Equipment which is superfluous to the manufacturers standard e.g. Extra VHP, Loran, Air-conditioning etc
Stranding	Grounding of boat e.g. on reef or in shallow water
Swamping	When boat fills with water - this normally leads to sinking
Immersion	In case of outboard engines, when this falls off boat and becomes completely submerged
Breaking Adrift	When boat breaks away from its mooring

Keel	Wing-like structure below hull.  This is used to prevent capsizing and crabbing of boat whilst sailing
Mast	Vertical pole which sails are attached (bent).  Can be made of wood, aluminium or composite allow
Boom	Horizontal pole which attaches to Mast and lies along bottom of mainsail (large sail behind mast)
Spars	Mast and Boom
Rigging	Wire and normal ropes used to support spars and sails. Classified in two categories below
Standing Rigging	Normal stainless steel wire rope used to support Spars
Running Rigging	Normal ropes used to control sail size and shape
Bowsprit	Boom-like Spar protruding from Bow of boat, normally found on older sailing boats
Trimaran	Boat having 3 hulls
Catamaran	Boat having 2 hulls
Ketch	Yacht having 2 masts; the one on the stern normally being shorter than the one at midships
Sloop	Yacht having one mast

Flybridge	The ‘roof' of a cabin cruiser where there are normally the steering controls and some navigational instruments
Superstructure	Any part of the boat above deck level
Bathing Platform	Small platform on transom.  This is normally used for bathing from and extends between one and two feet from transom

Radar	A form of map on a screen, showing distrances from centre, which always refers to boat
VHF	Two-way radio used for communication between boats or from boats to shore.  Can be fixed in boat or portable (also known as hand-held)
Echo Sounder	Instrument used to determine depth of water below boat.  Also incorrectly known as ‘depth sounder' and depth finder'
Fish Finder	Instrument similar to echo sounder but used by amateur and professional fishermen to locate shoals of fish
GPS	Global Positioning System - uses 24 Satellites to determine exact position of boat anywhere in the world
Loran	Long-Range Navigation - similar to GPS but uses different factors to determine the exact position
Log	Instrument for measuring boat speed in knots
Compass	Instrument showing instantaneous heading of boat
Engine Instruments	Instruments showing condition of engine(s), rev. counter, oil temperature and pressure, engine temperature, fuel level
Radio Direction Finder (RDF)	Hand-held or mounted instrument used to determine direction in which boat is travelling. More accurate than compass
Satnav	Satellite Navigation - similar to Loran and GPS
Satcom	Satellite Communication - allows communication with any part of the world - not normally found on smaller boats
Automatic Pilot	Instrument which keeps the boat on a given course without the need of human input